Business Operations Associate

Ibotta is seeking a Business Operations Associate to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. This position provides a great opportunity to learn the operations side of the business and work cross-functionally with other teams to align on best practices and procedures when it comes to our campaign setup and performance. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday).

Responsibilities

Manage setup, QA, and launch of all components in a program including Offers and Ad Products; Stay up to date on internal system changes and update impacted departments effectively; Identify, analyze, and help fix technical problems alongside Engineering and Product teams; Identify opportunities to eliminate program set up errors and streamline work processes and work cross-functionally with other departments to implement optimizations; Provide support, troubleshooting and best in class service to our internal customers; Provide support in new hire training, process improvements, app testing and other projects and responsibilities on an as-needed basis; Act as a subject matter expert for our workflows as needed to support resource maintenance, ongoing training, and decision-making; Participate in an on-call rotation and provide coverage after hours as needed to support business-critical operations; Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere

Requirements

1-2 years of experience ideally in a process driven role; Technical Skills: G Suite, Basic to Intermediate Excel and Powerpoint; High attention to detail and organizational skills; Eagerness to learn a variety of technical systems thoroughly and efficiently; Self-motivated and proactive; Understand how to prioritize, reprioritize and manage tight deadlines; Ability to learn quickly, adapt to change and thrive in a fast-paced environment; Ability to collaborate cross-departmentally to mitigate and troubleshoot issues; Ability to work nights and weekends as necessary

Nice to have

Associates or Bachelor’s Degree preferred; Salesforce experience a plus

Benefits

competitive pay; flexible time off; benefits package (including medical, dental, vision); Employee Stock Purchase Program; 401k match; paid parking; snacks; occasional meals; Equity included in overall compensation package