Business Operations & GRC Coordinator

Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We're looking for a versatile operations professional to join our IT team in a role that blends executive administration, financial operations, and governance, risk, and compliance (GRC) coordination. This is a high-trust, high-visibility position for someone who thrives on variety: one day you might be reconciling IT spend and managing vendor renewals, the next coordinating evidence collection for an audit, and the next making sure hardware ships to a new hire on time. You'll act as the operational backbone of the IT organization — keeping the team's finances, purchasing, logistics, and compliance programs running smoothly, and serving as the connective tissue between IT, auditors, finance, and the broader business.

Responsibilities

Executive & team administration: Provide administrative support to IT leadership, including calendar management, meeting coordination, agendas, and follow-ups; Prepare reports, presentations, and internal communications on behalf of the team; Coordinate team events, onboarding logistics for new IT hires, and cross-departmental scheduling; Maintain team documentation, trackers, and shared resources; IT finance & accounting: Own day-to-day IT financial operations: budget tracking, accruals, invoice processing, and monthly spend reconciliation; Partner with Finance on forecasting, variance analysis, and annual budget planning for IT; Track software license, SaaS subscription, and hardware costs; identify savings opportunities; Manage cost allocations and chargebacks where applicable; Purchasing & Vendor management: Manage the IT procurement lifecycle: quotes, purchase orders, approvals, receiving, and invoice matching; Maintain vendor relationships and track contract renewal dates, terms, and SLAs; Coordinate with Legal and Finance on contract review and vendor onboarding; Shipping & logistics: Manage inbound and outbound hardware logistics, including equipment for new hires, returns from departing employees, and RMAs; Maintain accurate asset and inventory records in coordination with the IT team; Handle international and domestic shipping requirements, customs documentation, and carrier relationships as needed; Governance, Risk & Compliance (GRC): Lead coordination of GRC activities across IT, internal stakeholders, and external auditors; Manage audit calendars, evidence collection, and remediation tracking for our SOC 2 and ISO 27001 programs; Maintain policy documentation, control matrices, and risk registers; Track and report on compliance status to leadership; drive accountability for open items; Coordinate security questionnaire responses and customer compliance requests in partnership with IT and Sales

Requirements

2–4 years of experience in business operations, IT operations, finance administration, or a similar hybrid role; Working knowledge of accounting fundamentals (POs, invoicing, accruals, budget tracking); Familiarity with GRC concepts and audit processes — you don't need to be a security expert, but you should be comfortable coordinating audits and chasing down evidence and owners; Exceptional organizational skills and attention to detail; able to juggle many workstreams without dropping balls; Strong written and verbal communication; comfortable working with executives, engineers, auditors, and vendors alike; High discretion and sound judgment handling confidential financial and organizational information; Proficiency with spreadsheets and productivity tools

Nice to have

Experience with ERP/accounting system; Experience with procurement, asset management, or GRC platforms; Experience supporting a SOC 2 or ISO 27001 audit cycle end-to-end; Experience thriving in a fully remote role, with strong self-direction and async communication habits; Background in IT asset management or hardware logistics; Experience in a fast-growing technology or services company

Benefits

Shape real-world AI-driven projects across key industries; Be part of a global team with equal opportunities for collaboration across continents and cultures; Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards