Business Operations Manager, Sales

We are seeking a Business Operations Manager to directly support sales leadership, running point on strategic projects, streamlining operations, and maintaining clarity within a fast-growing sales organization. This position reports directly to the EVP, Sales.

Responsibilities

Strategic Projects: Project manage high-priority initiatives in partnership with sales leadership that cut across pods and regions, including org design, rollout plans, and territory restructuring; Sales Org Operations: Own administrative and operational workflows such as data consolidation, reporting, and document creation for leadership; Salesforce Oversight: Bridge the gap between RevOps and sales leaders to improve visibility into pipeline and performance, including identifying gaps in data and maintaining reporting hygiene; Process Improvement: Assess, document, and refine sales processes to drive efficiency, consistency, and scalability across the team; Performance Support: Partner with leadership on identifying performance concerns and tracking progress on development plans to ensure accountability; Talent & Hiring Support: Draft job descriptions and support recruiting priorities; Leadership Leverage: Anticipate needs of the leadership team, and drive momentum on projects that require senior oversight. May also provide light administrative support, such as arranging travel, managing client gifting, or booking team or client outings

Requirements

3-6 years of experience in business operations, sales operations, or management consulting; Experienced in Salesforce; able to build reports, analyze data, and spot trends; Strong project management skills with the ability to manage multiple priorities simultaneously; Excellent communicator capable of clear, structured writing, and confident acting as a strategic thought partner to sales leadership; Highly organized, resourceful, and proactive; able to anticipate needs and create order out of ambiguity

Nice to have

ad tech / SaaS experience a plus; Love the idea of sitting at the center of a fast-growing sales organization; High performer, exceptionally organized, and clear communicator; Passionate about problem-solving and owning operational improvements

Benefits

Health, dental, and vision insurance, plus mental health resources; 401(k) match and generous PTO; Hybrid work environment (NYC office); Free lunch for onsite team members in NYC; Volunteer Opportunities; Opportunities for professional development in a high-growth ad tech company