Business Support Specialist

Ready to take the next step in your career as a Business Support Specialist within a high-tech logistics environment? In this role, you will join the implementation of a new customer within the Consumer Products division. You will work on optimizing processes, improving systems, and increasing efficiency within a highly automated supply chain. You will play a key role in translating data and customer needs into smart logistics solutions. At our new site in Heijen (Gennep), you will be part of an international and innovative environment where automation, Warehouse Management Systems, and continuous improvement are at the core of everything we do. You will collaborate with multiple stakeholders across Europe and contribute to one of the most advanced logistics operations in the region.

Responsibilities

Manage and coordinate WMS-related change requests in collaboration with IT and stakeholders; Analyze business and operational needs and translate them into system and process improvements; Execute and support testing of system changes to ensure quality and performance; Participate in and support projects related to system implementations and optimizations; Act as a key point of contact between operations, IT, and external stakeholders

Requirements

Bachelor's degree (HBO) in Logistics, Technology, Business Administration, or a similar field; Fluent in English; Experience with and affinity for IT systems (ERP/WMS); Strong analytical skills and an interest in logistics, engineering, and automation; Advanced skills in MS Office (Excel, Power BI, PowerPoint, Visio); Proactive, detail-oriented, and a strong team player

Nice to have

Experience with SAP

Benefits

Time-for-time arrangement; 25 vacation days with the possibility to extend to 28; Company laptop and phone (also for personal use); Attractive pension scheme; Travel allowance; Employee benefits @ work (discounts on various products and services); Discounts on gym membership and bike plan; Active employee association with informal activities and team outings; Opportunities to further develop in project management and continuous improvement