Business Systems Analyst

We're seeking a Business Systems Analyst, you'll lead the design, implementation, and optimization of enterprise-wide workflows on the Jack Henry Silverlake Core System. The ideal candidate will have prior experience with banking core systems. This role will work closely with cross-functional teams to drive operational efficiency and data-driven decision-making. Remote role within the United States; Eastern Standard Hours. Occasional U.S. travel for company events. Applications must be submitted through the official application link.

Responsibilities

Lead the development and deployment of automated workflows across departments using tools such as JHA Enterprise Workflow or similar automation platforms; Collaborate with business units to map current processes, identify inefficiencies, and implement scalable automation solutions; Serve as the subject matter expert on workflow best practices and governance; Develop documentation and training materials for automated processes, including flow diagrams, SOPs, and risk assessments; Partner with the Banking Systems Administrator on managing core changes; Translate business requirements into technical specifications for workflow automation within the Jack Henry & Associates ecosystem; Work with IT, Operations, Compliance, and other departments to ensure workflows meet regulatory and business requirements; Stay informed of applicable regulatory requirements and complete mandatory compliance and IT training; Follow established Bank policies, procedures, and regulations; Question suspicious activity and collaborate with departments to help prevent fraud

Requirements

Bachelor's degree in Information Systems, Business Administration, or related field, or 3+ years of experience in workflow automation, business process improvement, or systems analysis; Proven experience with workflow automation platforms; Working knowledge of APIs and system integrations, with the ability to understand API functionality, data flows, and troubleshoot integration issues with technical teams; Strong understanding of banking operations, compliance standards, and customer service workflows; Ability to translate business needs into scalable technical solutions; Excellent organization, time management, and multi-project management skills; Confident, precise, and professional communication with stakeholders at all levels; Familiarity with Excel, databases, and form-building tools; Must have valid U.S. work authorization (no visa sponsorship offered)

Nice to have

Experience with core banking systems (preferably Jack Henry Silverlake); Experience with banking core systems

Benefits

100% employer-paid health coverage for employees; Employer contribution for dependents; Medical, Dental & Vision Insurance; Health Savings Account (HSA); Free Telemedicine access via Teladoc; 401(k) with 6% Employer Match, no vesting period; Employee Stock Options; Exclusive Employee Banking Perks; 0% Financing for Employee Solar Loans; Employee Only Mortgage Product with exclusive interest rates and terms; 0% Financing for Eligible Electric Vehicles (EVs); Referral Incentives; 2-4 Weeks of Vacation based on officer level plus tenure-based time; 64 Hours of Paid Sick Time for full-time employees; Company-Paid Life Insurance; Short- & Long-Term Disability Insurance; Voluntary Life, Accident & Critical Illness Coverage; Employee Assistance Program (EAP) with free counseling, legal, and financial services; Possible annual bonus, incentives, and equity