C295 Customer Inspection, Configuration Control & Documentation Manager

Customer facing role, willing to learn and improve documentation and processes.

Responsibilities

contributing to investigations and root cause analysis into reported quality / quality technical issues from the business team and customer; ensuring appropriate containment and archiving, corrective and curative action is taken by the accountable function through multifunctional teams; performing Quality Inspections as per defined standards, Final Check and Attestation, Stop Points, Out of sequence work, including critical activities (when not delegated); actively participating in process improvements; preparing, reviewing and delivering Aircraft documentation to the customer; managing and reviewing Constituent Assembly Inspection Reports (CAIR) / Aircraft Inspection Report (AIR) status to follow up configuration status at aircraft level; providing visibility of aircraft conformity status for main milestones (customer acceptance manual flights, delivery, ferry); attesting Modifications as Quality profile; collecting & analysing aircraft maintenance status during the production phase; Inspect, attest and conduct surveillance; Conduct Problem solving; Prevent Foreign Object Damage/Debris (FOD); Manage Non conformities as appropriate; Be the go-to person on the shop floor for Quality issues; Carry out Improvement, Prediction and Coaching as appropriate; Ensure that the aircraft built status is in line with "as-defined" aircraft; Detect, analyse and solve any discrepancies at aircraft level in strong coordination with internal departments; Check the conformity status of the CAIRs / SAP/ Control Report integrated in the aircraft; Deliver on time and on quality the Attestation Report at every industrial milestone; Collect, control and provide to the aircraft conformity managers and aircraft certifying staff the Attestation Report and associated documents at every milestone; Support the Permit to Fly process; Collect all the Flight Operations Transfer documentation; Create aircraft documentation for delivery (Engine & Propeller Book); Control the Aircraft Modification Status; Support during internal & external Audit; Prepare Aircraft Ferry Flight documentation; Create the aircraft limit time components; Control the aircraft maintenance program during part 21; Control the Aircraft´s AOL (All Operators Letter) / AOT (Alert Operators Transmission) / SIL (Service Information Letter) / SB (Service Bulletin); Support to the Authority on all issues related to configuration and documentation during the Final Assembly & Flight Line process; Ensure the embodiment of new requirements received from the Authority; Provide continuous support to Customer Services for delivered aircraft; Review the conformity of the product according to company procedures and following the applicable regulation, the authorities' requests and the contract requirements; Manage KPIs; Promote quality and improve culture; Cascade and ensure lessons learned and Configuration Conformity Management & Documentation process optimization; Drumbeat and pilot the conformity and attestation teams under his/her scope

Requirements

Aeronautical Engineer (or equivalent engineering qualification) is required; More than 5 years experience in Quality and/ or configuration control; Fluent English; Familiar with Aircraft Inspection concepts; Familiar with Production Quality principles; This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Nice to have

Fluency in Spanish is preferred; Experience in C295 quality is preferred; Experience in Flight Line and Delivery Center is preferred

Benefits

Flexible working arrangements