Cafeteria/Thrift Store Lead

The Cafeteria & Employee Store Lead is responsible for the day-to-day management, compliance, and employee experience of the site cafeteria and employee store. This role ensures safe food handling, accurate inventory and financial controls, and a high-quality service experience that supports employee engagement and site culture. This role leads a small team, partners with vendors, and maintains compliance with all food safety, financial, and company standards.

Responsibilities

Oversee daily cafeteria and employee store operations, ensuring cleanliness, organization, food safety, and readiness for all shifts; Manage inventory levels, including ordering, receiving, stocking, rotation, and shrink control; Ensure compliance with all food safety, sanitation, OSHA/safety, and company policies; Monitor and reconcile cash handling, point-of-sale (POS) transactions, vendor invoices, and financial reporting; Partner with external vendors to ensure product availability, quality, pricing, and service expectations are met; Lead and manage cafeteria/store team members, including scheduling, training, performance management, employee relations, and conflict resolution; Provide hands-on operational support in the cafeteria and employee store during peak times or coverage gaps; Support employee engagement initiatives by delivering a positive, inclusive, and customer-focused service experience; Collaborate with cross-functional teams to align cafeteria/store operations with plant priorities; Maintain accurate records, documentation, and audit readiness for all compliance requirements; Manage purchasing for cafeteria, employee store, and other designated site needs; Manage cafeteria/store budget, including cost control and waste reduction; Gather employee feedback to improve offerings and experience; Serve as primary contact for audits related to food safety and operations; Identify opportunities to improve efficiency and operations

Requirements

High school diploma or equivalent; 1–3 years of experience in food service, retail, or operations; Basic computer skills; Strong organizational, communication, and customer service skills

Nice to have

Experience in manufacturing or high-volume environment; Food safety certification (ServSafe preferred); Experience with cash handling and reconciliation; Prior leadership or supervisory experience

Benefits

Medical; Dental; Short and long-term disability; AD&D; Life insurance; Matching 401(k) plan with immediate vesting; Unlimited sick time; Paid time off; Holiday pay; Free access to fitness center (if WHQ); On-site daycare (operated by Bright Horizons); Company store; Campbell's Cares program (matches donations/volunteering up to $1,500 annually); Employee Resource Groups (ERGs); Wellness benefits