Casual Guest Service Agent

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

We’re excited to announce opportunities for Casual Guest Service Agents to join our Front Office teams at Oaks Cypress Lakes Resort and Elysia Wellness Retreat.

As part of our Front Office teams, you’ll be the first point of contact for our guests, delivering exceptional service and creating memorable experiences from check-in to check-out.

Applications are now open, and shortlisted candidates will be invited to attend in-person interviews.

If you’re passionate about hospitality and ready to join a team dedicated to creating exceptional guest experiences, we’d love to hear from you.

Requirements

Previous front office, reception, or customer service experience highly regarded; Strong communication and interpersonal skills; A team player with a positive and professional attitude; Flexibility to work a rotating roster, including weekends and public holidays

Benefits

Casual opportunities available across Oaks Cypress Lakes Resort and Elysia Wellness Retreat; Work within supportive and friendly Front Office teams; Be part of a global hotel group with genuine career pathways; Opportunity to grow your hospitality career with Minor Hotels