Catering Supervisor, Full Time

Our Catering Supervisors are the face of the company for on-site events. This position requires a very special skill set and personality. Managing a catered event requires solution-based thinking, speed and sense of urgency while following timelines, as well as attention to detail for service floor plans and table maps for plated dinners. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients.

Responsibilities

Managing staff and following timelines for event setups and service; Engaging with clients and Sales Managers and maintaining a rapport while running events; Ensuring all food is presented, served, and displayed per standards; Logging and maintaining food temperatures; Loading vans with catering supplies and ensuring all items are accounted for; Driving to event locations; Coordinating catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion; Maintaining a calm demeanor while under pressure; Quick, efficient decision making; Thoroughly cleaning location after event is completed and assisting with inventory, food storage and other closeout tasks; Returning food and beverages, serving equipment and utensils to catering facility; Ensuring strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations

Requirements

Must drive and have a valid BC Driver’s Licence; You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying; Open availability to work both morning and evening events; Min. 4 years of catering or hospitality management, supervisory experience; Excellent customer service skills; Able to accurately read event orders and organize deliveries for the day; Adept at conflict resolution; Advanced problem solving and delegating skills; Confident leadership qualities including staff motivation, staff direction; Ability to follow and maintain written and oral directions for timelines and room setups; Ability to work independently or as part of a team; Extremely well organized and efficient; able to multi-task; Good attention to detail; Physical ability to carry out the duties of the position

Benefits

Great Place to Work recognition; extensive learning and career opportunities; health and safety programs; comprehensive health, vision, and dental care coverage; Mental Health and Well-Being initiative; Employment Assistance Program with 24/7 support; diverse and inclusive workplace with Employee Resource Groups