Channel Operations Clerk

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

The Channel Operations Clerk is responsible for supporting daily warehouse and distribution operations by coordinating transportation schedules, performing quality assurance inspections on incoming shipments, operating material handling equipment, and maintaining accurate inventory records within the Warehouse Management System (WMS). This role ensures the efficient flow of products through the facility while maintaining safety, quality, and operational standards.

Key Responsibilities

Required Qualifications

This role is critical to ensuring efficient channel operations by maintaining quality standards, coordinating transportation activities, and supporting accurate inventory management throughout the supply chain.

Responsibilities

Schedule inbound and outbound truck appointments to support operational requirements.; Coordinate with carriers, drivers, warehouse personnel, and customers to ensure timely loading and unloading activities.; Monitor transportation schedules and communicate delays or changes to relevant stakeholders.; Maintain accurate shipment documentation and transportation records.; Conduct inspections of incoming loads to verify product quality, quantity, and compliance with company standards.; Identify and document damaged, missing, or non-conforming products.; Ensure receiving processes meet quality and safety requirements.; Work with operations and quality teams to resolve discrepancies and corrective actions.; Safely operate forklifts and other material handling equipment to load, unload, move, and store inventory.; Assist with receiving, put-away, replenishment, and shipping activities.; Follow all warehouse safety procedures and equipment operating guidelines.; Support inventory control activities and cycle counts as needed.; Enter and update receiving, inventory, and shipping transactions within the WMS.; Maintain accurate inventory records and investigate inventory discrepancies.; Generate reports and provide data support for operational performance tracking.; Ensure all transactions are completed accurately and timely.

Requirements

High school diploma or equivalent.; Previous warehouse, logistics, transportation, or distribution experience preferred.; Forklift certification or ability to obtain certification.; Experience using Warehouse Management Systems (WMS) and inventory tracking software.; Basic computer proficiency, including Microsoft Office applications.; Strong attention to detail and organizational skills.; Ability to communicate effectively with internal teams, carriers, and customers.; Ability to lift up to 50 pounds.; Ability to stand, walk, bend, and reach throughout the workday.; Ability to safely operate forklifts and warehouse equipment.; Comfortable working in a warehouse environment with varying temperatures.; Organization and time management; Attention to detail; Problem-solving skills; Quality mindset; Team collaboration; Safety awareness; Inventory accuracy and data integrity