Charter 18 Food Runner

The incumbent in this position is responsible for providing superior service to both the internal employees and external customers. Under general supervision, assist FOH and BOH with their general duties to include everything below and any other duties as assigned.

Responsibilities

Provide superior service to internal employees and external customers; Assist FOH and BOH with general duties; Run food orders from the kitchen to the appropriate table, bar seat, guest, and orders; Collect and accurately report tips at the end of the assigned shift; Clear, clean, stock and set up cold stations on the server expo line to restaurant standards; Discretely clear individual settings from guest tables as each course is completed; Provide additional settings, utensils and condiments as needed; Ensure dining and expo line areas are set up and maintained according to standard; Effectively communicate with management, chefs and culinary staff; Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner; Perform all job functions according to the Standard Operating Procedures manual; Perform other duties as assigned by management

Requirements

Demonstrated ability to communicate effectively in English; Demonstrated ability to work in a high volume restaurant; At least 2 months of on-the-job training or directly related experience; Guest interaction is a must; Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant; Abide by all State, State Gaming, Federal and Corporate liquor regulations, including serving alcoholic beverages to minors and intoxicated guests; Possess the resiliency to deal with difficult guests and work harmoniously with coworkers; Maintain a well-groomed, neat and clean appearance