Chef Instructor, Pastry (Sur La Table)

As a Chef Instructor, Pastry at Sur La Table, you are the in-store expert and advocate for all things baking and pastry arts. You deliver #bestincenter service, a company-wide standard for excellence in service, by sharing specialized knowledge in pastry techniques, baking fundamentals, and personalized instruction that supports all company initiatives. The Chef Instructor, Pastry plays a key role in inspiring a love for baking while driving sales of bakeware, mixers, and decorating tools through hands-on pastry classes and engaging culinary instruction.

Responsibilities

Represent Sur La Table's brand and culture by creating memorable, educational experiences; Deliver exceptional in-store culinary experience focused on pastry and baking classes; Communicate technical concepts and advanced pastry skills in a clear, encouraging manner; Drive sales by upholding kitchen standards, encouraging second class sign-ups, and promoting retail items; Meet or exceed culinary program goals measured by KPIs such as second-class sign-ups, retail product sales, and Google reviews; Assist in set up and breakdown of classes including mise en place, ingredient prep, and cleaning; Clean and sanitize dishes and equipment; Ensure compliance with food safety standards, local health codes, and sanitation regulations; Maintain accurate inventory levels, minimize shrink, control supply and culinary expenses; Adhere to Sur La Table policies and standard operating procedures

Requirements

Must be 21 years of age or older at the time of employment; A degree in culinary arts or extensive culinary experience with demonstrated technical proficiency (degree preferred); 1-2 years of kitchen operations experience; Valid Food Manager Certification; Excellent communication, problem-solving, and decision-making abilities; Passion for community engagement and providing exceptional customer experiences; Ability to communicate verbally and work cooperatively with associates and customers; Ability to remain standing for up to 4 hours at a time; Ability to move about the store directing class participants while selling to customers and retrieving merchandise; Ability to grab, reach, push, pull, bend, stoop, kneel and crouch; Ability to use hands to chop, whisk, slice, stir, juice and demonstrate techniques; Ability to lift and/or move merchandise weighing up to 50 lbs; Ability to ascend/descend ladders; Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse; Available to work between 12 and 16 hours per week with flexible schedule including nights, weekends, and holidays; Regular and predictable attendance; Ability to work in variable kitchen environment including open flames, hot surfaces, temperature variations, and food allergens