Chris 21/Workday Functional Analyst

As a Chris21/Workday Functional Analyst, you will play a critical role in this 12-month contract by resolving integration touchpoints between Workday, Chris21, and key third-party platforms. Reporting to the Lead Payroll Systems Analyst, you will collaborate with cross-functional teams to triage system errors, optimise configurations, and drive continuous process improvements.

Responsibilities

Triage and resolve integration errors between Workday, Chris21, and third-party systems; Analyse integration logs, EIBs, and payload files to restore automated data flows promptly; Manage and resolve Tier 2 and Tier 3 ServiceNow support tickets efficiently; Perform regular master data audits between platforms to ensure complete data synchronisation; Translate business requirements into functional specs, custom reports, and configuration updates; Execute configuration tweaks across Workday business processes and Chris21 interface files; Support system testing, upgrades, and bi-annual Workday platform releases and Chris 21 upgrades as required by the vendor

Requirements

Hands-on functional configuration experience within Workday and core HCM modules; Functional user experience with Chris21 and strong end-to-end payroll process knowledge; Demonstrated capability across the testing lifecycle, UAT, and defect resolution; Experience using Workday EIBs for data conversion, security frameworks, and calculated fields; Intermediate to advanced Excel skills combined with strong analytical problem-solving skills; Clear communication skills with the ability to explain technical details to business teams; High level of autonomy to manage your workload and make sound configuration decisions; Must already have the right to lawfully work and live in Australia

Benefits

18 weeks paid parental leave with no distinction between primary and secondary carers; Access to 'Employee Exclusives' program; Digital newspaper subscription to our mastheads; Annual gift voucher for Stan subscription; Flexible work options vary by role and team