Cleaner

Create moments of calm by keeping our exceptional Spa and Wellness spaces beautifully presented. As our Spa Cleaner, you’ll play an essential role in delivering an outstanding experience for every guest who visits our Spa, Wellness and Fitness facilities. Working closely with the wider Spa team, you’ll ensure our beautiful spaces are spotlessly clean, fully stocked and presented to the highest possible standard. This is a hands-on role for someone who takes pride in the details, enjoys working as part of a team and understands how exceptional cleanliness contributes to unforgettable hospitality.

Responsibilities

Clean and organise our Spa, Wellness and Fitness facilities, including wet areas, thermal suites, treatment rooms and changing facilities; Maintain exceptional standards of hygiene throughout guest and colleague areas; Replenish laundry, amenities and other essential supplies across the department; Monitor stock levels and support the reordering of operating and guest supplies; Follow deep-cleaning and targeted cleaning schedules for guest-facing and back-of-house spaces; Report maintenance or repair requirements and coordinate with Engineering and other relevant teams; Support the daily operation of the Spa and assist with guest services when required; Work collaboratively with Spa colleagues and other departments across the Estate

Requirements

Previous experience in a cleaning role; Exceptional attention to detail and a genuine pride in maintaining high standards; Good communication and interpersonal skills; Strong organisation and time-management skills; Confidence working independently and as part of a large team; An understanding of stock monitoring and detailed cleaning checklists; Experience using deep-cleaning equipment and tools; A willingness to learn, complete training and provide friendly, intuitive service to guests

Nice to have

Driving licence

Benefits

Tronc; A positive workplace environment with opportunities to develop both personally and professionally; Employee Life Cover, providing your nominated loved one with 2x your salary; Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family; Complimentary access to our Spa and swimming pools and 50% off Spa Treatments; Complimentary use of our gym and wellbeing classes; Cycle to Work scheme; Complimentary staff meal when onsite; 30% discount in shops on estate and online with free delivery for online purchases; Complimentary garden membership for The Newt and partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan; Colleague recognition programme – Newt Awards; Discounted hotel stays for staff and 30% discount at restaurants; Regular team engagement activities, including Fun Squad events; Up to 30 days annual leave each year for our full-time team