Clerical

Under close supervision, the Clerical role provides administrative and accounts receivable support to the branch.

Responsibilities

Answers all incoming calls in a professional manner, directs all calls, and takes accurate messages; Greets and assists all persons visiting the branch in a professional and courteous manner, routes them to the appropriate person; Sorts, distributes and sends incoming and outgoing mail, and faxes; Provides administrative support to sales associates and management team members including filing, data entry, and routine reports to identify open orders for expediting; Prepares cash sales deposit in accordance with company policy; Handles customer billing; Resolves past-due invoices and customer claims on a timely basis, including proactive identification of account issues; May handle customer returns; Performs other duties as assigned

Requirements

High school diploma or GED; 0 to 3 years of related experience or an equivalent combination; Strong communication skills including written, verbal, and listening; Reliability, organization, and attention to detail; Demonstrated ability to manage complex tasks and prioritize competing demands to meet deadlines; Strong ability to use Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Nice to have

Bookkeeping background

Benefits

Healthcare coverage; 401(k); Tuition reimbursement; Vacation pay; Sick pay; Holiday pay