Client Partner - Central Government

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically, this role will be within Central and Devolved Government. You’ll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to our Industry Director for Central and Devolved Government and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we’re making strong progress towards our strategic growth goals in your accounts. You’ll develop a razor-sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech’s value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You’ll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £10M to £25M. You’ll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You’ll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your network, find and win new opportunities by gaining referrals, building and extending your relationships across the public sector (see below) and at all times be a trusted advisor to your clients. Working in conjunction with Finance, you’ll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines.

Responsibilities

Grow a portfolio of strategic accounts within Central and Devolved Government; Develop a strong understanding of client challenges and work with multidisciplinary account/pursuit teams to support clients; Lead creation and execution of a strategic account plan for each client; Identify specific sales opportunities and proactively take new ideas to clients; Lead qualification, pursuit and capture of sales opportunities; Hold a multi-million pound annual sales target (£10M to £25M); Build strong strategic relationships with senior stakeholders and become a trusted advisor; Work with marketing to build awareness in accounts; Manage account profitability and lead commercial negotiation of rate cards and contractual terms; Be an expert in your client's business; Be an expert in Made Tech capabilities and services; Be a trusted advisor; Lead account teams; Outreach and networking; Sales leadership

Requirements

A strong track record in developing growth in strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders; Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors; Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth; A strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets; An appreciation and knowledge of technology delivery, agile methodologies, etc.; Broad technology experience and a sound awareness of technology and public sector trends and policies; Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients; Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level; Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders; Central and devolved government experience and existing relevant networks; Eligibility for Security Check (SC) clearance (requires 5 years' UK residency and 5 years' employment history)

Nice to have

Ideally no more than 30 consecutive days spent outside the UK within the last five years

Benefits

30 days Holiday; Flexible Parental Leave; Remote Working (part time remote working for all staff); Paid counselling; financial and legal advice; Pension (7% employer matched); Smart Tech scheme; Cycle to work scheme; individual benefits allowance (Health care cash plan or Pension plan); optional social and wellbeing calendar of events