Clinic Administrative Assistant

THIS IS A PART TIME POSITION - 20 HOURS PER WEEK. Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment. Be the face of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

Responsibilities

Perform general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment; Answer telephone and route calls to the appropriate person; Professionally greet all patients and guests; Maintain a professional environment and monitor the reception and waiting areas; Distribute incoming mail; Obtain necessary signatures for efficient processing of admissions data; Maintain all aspects of patient confidentiality; Maintain accurate records of hospitalization, patient travel, etc.; Prepare medical records for facsimile or mail related to travel, transplant, disability and others; Organize travel for patients by contacting and providing requested medical records; Coordinate transfer placements and confirmations along with Clinical Manager; Confirm admissions paperwork is completed and sent to designated departments; Assist with medical appointment referrals and scheduling; Assist with transportation coordination and referrals; Ensure data entry has been completed for Crown Web including ESRD 2728, ESRD 2746 and PART; Scan monthly insurance cards; Set up and maintain filing systems and basic databases; Complete forms and reports as required; Prepare purchase orders using appropriate software; Assist with department/facility accounts receivable and accounts payable functions; Maintain inventory of office supplies; Audit records for ongoing compliance with medical records standards; Assist in collection of Patient Demographic Information and Continuous Quality Improvement Data; Assemble, file and maintain patient medical records; Print patient schedule and pull patient charts daily; Arrange package pickup and delivery; Assist with month-end reporting requirements; Participate in collaboration sessions such as center/team huddles and staff meetings; Attend education and training sessions as appropriate and apply key learnings

Requirements

High School Diploma or GED; Minimum 6 months relevant experience without a degree; Knowledge of office procedures; Proficiency in Microsoft Office applications; Ability to adapt to supporting software applications; Professional attitude and appearance; Solid written and verbal communication skills; Ability to be resourceful and proactive when issues arise; Strong organizational skills; Multitasking and time-management skills with the ability to prioritize tasks; Customer service attitude; Good verbal communication skills; Pleasant telephone manner

Nice to have

1-2 years related experience; Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint

Benefits

Healthcare; Continuing Education; Paid Time Off; Collaborative Environment; Additional Perks; 401(k) Retirement Saving