Clinic Administrative Assistant

Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment. Be the 'face' of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

Responsibilities

Answering telephone and routing calls to the appropriate person; Professionally greet all patients and guests; Maintain a professional environment and monitor reception and waiting areas; Distributing incoming mail; Obtain necessary signatures to ensure efficient processing of admissions data; Maintain patient confidentiality at all times; Maintain accurate records of hospitalization and patient travel; Prepare medical records for facsimile or mail; Organize travel for patients; Coordinate transfer placements and confirmations with Clinical Manager; Confirm admissions paperwork is completed and sent to designated departments; Assist with medical appointment referrals and scheduling; Assist with transportation coordination and referrals; Ensure data entry for Crown Web related to ESRD 2728, ESRD 2746 and PART; Monthly insurance card scanning; Set up and maintain filing systems and basic databases; Complete forms and reports; Prepare purchase orders; Assist with accounts receivable and accounts payable; Maintain inventory of office supplies; Assist in auditing records for compliance with medical records standards; Assist in collection of patient demographic information and CQI data; Assemble, file and maintain patient medical records; Print patient schedule and pull patient charts daily; Arrange package pickup and delivery; Assist with month-end reporting; Participate in center/team huddles and staff meetings; Attend education and training sessions

Requirements

High School Diploma or GED required; Minimum 6 months relevant experience without a degree; Knowledge of office procedures required; Proficient in Microsoft office applications; Ability to adapt to supporting software applications; Professional attitude and appearance; Solid written and verbal communication skills; Ability to be resourceful and proactive when issues arise; Strong organizational skills; Multitasking and time-management skills, with the ability to prioritize tasks; Customer service attitude; Pleasant telephone manner

Nice to have

1-2 years related experience preferred; Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred

Benefits

medical, dental, and vision insurance; 401(k) with company match; paid time off; parental leave; continuing education; collaborative environment; additional perks