Cloud Ops Administrator (Canada) - N.A. Service Delivery Group

Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and adjacent enterprise-level system solutions across the following domains: border security, civil identity, driver licence/identification and vehicle information, excise control, currency, lotteries and charitable gaming.

Our Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We seek long-term relationships with our employees and offer a competitive compensation package that includes health, medical and life insurance benefits and a defined contribution pension plan with company matching.

Job Title: Cloud Operations Administrator

Job Type: Permanent, Full-time

Job Location : 18 Auriga Drive, Ottawa ON

Work Type : Hybrid

Job Status : Existing Vacancy

Position Summary

As a Cloud Operations Administrator in our North American service delivery group,you will be responsible for configuring, monitoring, and managing the cloud instances of CBN solutions for our Canadian government customers at the federal and provincial/territorial levels. In this position you will manage and provide ongoing support to ensure they remain highly available, reliable, and secure.

Responsibilities

Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components.; Design, maintain, and improve infrastructure‑as‑code and automation pipelines to reduce manual operations and improve reliability and repeatability.; Monitor system and database instances performance, identify issues, and optimize performance.; Implement and manage security measures to protect systems and databases instances from unauthorized access and threats.; Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand.; Provide technical support for systems and instances in test and production environments.; Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures.

Requirements

Legally eligible to work in Canada; Fluent in English (speak, read, write); Able to obtain (in a timely manner) and maintain Government of Canada Reliability (Level I) security clearances; Able to work on-call rotation (evenings, weekends); Able to travel approx. 2-6 weeks/year; Bachelor’s degree in computer science, Information Technology (or a related field) or an equivalent combination of education and additional relevant work experience.; Knowledge of the following:; System administration; Cloud computing; Azure or AWS development; DevOps practices; Automation; Network protocols; Security best practices; Technical expertise:; Linux, Windows Server, cloud instances.; VMware, XCP-NG, JVM; Docker, Kubernetes; Puppet, Terraform, Ansible, Bicep, Helmchart; 4-7 years of experience of system administration/cloud operations experience; A mix of on-prem, hybrid and cloud environment experience; Azure Kubernetes Service (AKS) experience

Nice to have

CompTIA Server+, Microsoft Certified: Azure Administrator Associate, or AWS Associate certification.; Knowledge of DevOps principles and practices; Technical expertise:; Servers, Storage (SAN/NAS), Switches, Routers, VLAN; Firewalls, VPN, VLANs; Apache, Tomcat; SQL, Python, PowerShell, Bash, Ruby; Active Directory, Kerberos, LDAP, TLS, BitLocker, LUKS; Git, OpenSSL, TCPDump, Wireshark, PowerCLI, SysInternals Suite, BIRT; Fluency in French (speak, read, write)