Collections & Forderungsmanagement Specialist (m/w/d)

You take ownership of receivables management across the full order-to-cash process and build it into an AI-supported, scalable function.

Responsibilities

Identify and implement automation and AI use cases across payment allocation, dunning, and fraud detection; Manage and continuously improve payment flows, refunds, and outstanding receivables; Build a fact-based understanding of payment behavior and anomalies (fraud patterns); Work closely with Customer Service, Legal, Damage Invoicing, and IT to develop integrated solutions; Collaborate with external market partners such as Crefo outside Germany to improve credit assessment processes

Requirements

Completed vocational training in a commercial or financial field with experience in payment processing, receivables management, or accounting, or a degree in business administration; You get to the bottom of why payments are outstanding, think creatively about solutions, and take ownership of getting them resolved, regardless of how complex the situation is; Analytical mindset and an affinity for automation and process-oriented work; Fluency in German and English is a must

Nice to have

Experience with SAP S/4HANA

Benefits

Team spirit and team events; Flex work and workation; Personal development; Camper budget; Job bike; Discounts; Beautiful office with ping pong table and foosball; Office dogs welcome