Communications Director, ANZ

Xero helps small businesses thrive, and as our Communications Director for ANZ, you will shape how that story is told across Australia and New Zealand. This is a full-time, 12-month fixed-term contract role covering parental leave. This is a hybrid role based in Melbourne or Sydney.

Responsibilities

Own the regional communications strategy for ANZ; Shape how the Xero brand shows up, including media relations and external content; Guide executive profiling for the ANZ Managing Director; Act as a trusted adviser when issues call for careful handling; Manage a small communications team; Deliver integrated campaigns and programs with Customer Marketing, Product Marketing, Integrated Marketing and Events colleagues; Shape the annual ANZ communications strategy; Bring EOFY campaigns to life in New Zealand and Australia; Handle proactive and reactive communications, including issues and crisis response

Requirements

Track record of shaping and delivering multi-channel communications strategies in complex, matrixed organisations; Advising senior stakeholders and executives with clear, calm counsel, especially when the stakes are high; Hands-on skills in media relations, customer content development and issues management, backed by sound judgement; Curious, experimental approach to AI, balanced with care and quality; Working across Marketing, Global Communications and agency partners, while coaching your team

Nice to have

Time in a multinational company or agency, building trust with executive teams; Genuine interest in small business success; Genuine interest in new technology

Benefits

Plenty of exposure to senior stakeholders; Tools and support to experiment with AI; Boost days for in-person team connection, collaboration and recharge