Communications Senior Manager, Corporate & Product (Enterprise)

Scale's mission is to develop reliable AI systems for the world's most important decisions. We provide the high-quality data that powers the world's AI models, and we help enterprises and governments build, deploy, and oversee AI applications that create real impact. As Communications Manager, Corporate and Product, you will help shape how Scale shows up when it comes to our work building enterprise AI, spanning company narrative, product launches, partner communications, media presence, and executive visibility. This role is centered on translating complex enterprise AI deployments and partnerships into clear, compelling narratives that resonate with business and vertical industry audiences.

Responsibilities

Support corporate and product communications initiatives with a strong emphasis on Scale's enterprise business, including customer and partnership announcements, product launches, executive visibility, and industry positioning; Help translate complex enterprise AI deployments and business outcomes into narratives that resonate with business and vertical industry audiences; Identify opportunities to position Scale as a trusted enterprise AI partner by developing media strategies, storylines, and press materials such as customer case studies, Q&As, briefing documents, and product announcements; Partner closely with enterprise product managers and go-to-market leaders to deeply understand their work and accurately represent it externally; Work closely with communications teams at partner organizations to coordinate joint announcements and ensure aligned messaging; Build and maintain relationships with reporters and influencers across business and enterprise technology media; Collaborate with legal, policy, marketing, and social teams to ensure messaging is accurate, consistent, and aligned across channels; Contribute to the planning and execution of multi-channel communications campaigns that elevate Scale's enterprise credibility and product leadership; Monitor media coverage and industry conversations to identify opportunities for Scale to lead, respond, or clarify; Help prepare executives for interviews, conferences, briefings, and speaking opportunities; Track performance against communications goals and refine strategies based on impact and feedback

Requirements

7+ years of experience in technology communications, product communications, or enterprise-focused PR (in-house or agency); Strong understanding of enterprise technology, AI, or B2B software, with the ability to distill complex business and technical concepts into clear, simple stories; Demonstrated success in media relations, including securing coverage for enterprise and business-driven stories across traditional and emerging formats; Excellent writing and editing skills across formats, including narrative documents, announcement blog posts, and executive briefing materials; Highly organized, with the ability to manage multiple complex projects in a fast-paced environment; Comfortable working closely with product leaders, customers, and senior executives; Genuine enthusiasm for enterprise AI adoption and the role it plays in transforming business

Nice to have

Experience supporting enterprise product or platform communications strongly preferred

Benefits

comprehensive health, dental and vision coverage; retirement benefits; learning and development stipend; generous PTO; commuter stipend