Community Relations Counselor

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for leasing apartments and achieving move in goals while maintaining a positive image of the community with referral sources, residents, and staff personnel.

Responsibilities

Meet all expectations of meaningful contacts, leases and occupancy.; Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.; Secure the required number of budgeted move ins and achieve net gains each month.; Develop and maintain a good working relationship with residents, families, and professional providers of care.; Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.; Report all sales activity to supervisor daily.; Assure every alternative is considered before closing a lead.; Treat each inquiry with value.; Maintain confidentiality of all pertinent information.

Requirements

No experience is needed, though previous sales experience in the senior housing industry is preferred.; You currently have a valid Driver's license.; You are detail-oriented and take pride in crossing T’s and dotting I’s.; You have an outgoing personality and enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members.; You excel at meeting deadlines and sales goals.; You have excellent computer skills and the ability to learn new software quickly.