Compliance Manager (Remote)

We are seeking a collaborative, detail-oriented compliance professional to strengthen our Compliance program through oversight of medical records operations and external audit coordination. Reporting to the Director of Compliance, the Compliance Manager will lead day-to-day medical records activities, oversee vendor and team performance, and manage external audits from intake through findings and remediation closure. This role will partner closely with Legal, Privacy, Clinical, Financial Operations, Partnerships, and other business stakeholders to ensure regulatory requirements are translated into practical, sustainable processes. The ideal candidate is analytical, solutions-oriented, and experienced in healthcare compliance, privacy, records management, and audit oversight.

Responsibilities

Strengthen Compliance program through oversight of medical records operations and external audit coordination; Lead day-to-day medical records activities; Oversee vendor and team performance; Manage external audits from intake through findings and remediation closure; Partner closely with Legal, Privacy, Clinical, Financial Operations, Partnerships, and other business stakeholders to ensure regulatory requirements are translated into practical, sustainable processes

Requirements

3+ years of related professional experience in managing or coordinating external audits, regulatory reviews, or similar oversight activities AND 5+ years of related professional experience in healthcare privacy, medical records, release-of-information processes, or health information management; Bachelor's degree in healthcare administration, health information management, compliance, or a related field; Experience collaborating with business and other key stakeholders (i.e. Legal) on compliance concerns and risks; Strong and concise communication skills, verbally and in writing; 3+ years of demonstrated experience interpreting regulatory, contractual, and operational requirements and translating them into practical processes

Nice to have

Master's Degree and/or Juris Doctor or equivalent advanced training in healthcare law; 2+ years of experience in telehealth, privacy, and/or behavioral health compliance; Experience working with third-party medical records fulfillment vendors; Familiarity with Salesforce, Zendesk, electronic health record systems, and healthcare practice management platforms; Compliance, privacy, audit, or health information management certification; Experience overseeing operational workflows, vendors, staff, or cross-functional projects

Benefits

100% remote work environment; Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States; Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA; 401(k) plan access; Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees); Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering; Employee Assistance Program (EAP); Quarterly department stipend: Fun team-building activities or in-person gatherings; Community and employee resource groups; Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses; Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend