Compliance Officer

Goodman Masson are currently working with a social housing organisation in London to recruit for an interim Compliance Officer. We are working with a leading organisation within the housing sector who are looking to appoint a Property Services Compliance Officer to join their Property Services and Compliance team. This is an excellent opportunity for an experienced compliance professional to support the delivery of statutory compliance across a diverse property portfolio. Working closely with the Compliance Manager, you will play a key role in monitoring compliance programmes, managing contractor performance, maintaining accurate compliance data, and ensuring all statutory obligations are met.

Responsibilities

Support the Compliance Manager with the effective day-to-day operation of the Property Compliance function; Monitor and manage statutory compliance programmes across gas safety, electrical safety, fire safety, asbestos management, legionella and water hygiene, lifts and other safety-critical assets; Ensure compliance records, certification, and asset information are accurately maintained across relevant systems; Produce compliance reports, monitor KPIs, and support the identification and management of remedial actions; Carry out quality assurance checks, audits, and inspections to ensure compliance standards are achieved; Review contractor documentation, certificates, and reports to ensure works meet required legislative and quality standards; Support contractor performance management, including attending meetings, reviewing service delivery, and monitoring agreed standards; Assist with procurement, specifications, quotations, and project management of compliance-related remedial works; Support budget monitoring, invoice checking, and financial reporting for compliance activities; Provide technical advice and guidance to internal stakeholders regarding compliance requirements; Respond to customer enquiries, complaints, and service-related queries professionally and efficiently; Contribute towards continuous improvement of compliance processes, policies, and procedures

Requirements

Experience working within a property compliance, asset management, or housing services environment, with a strong understanding of statutory compliance requirements; Experience managing and monitoring compliance servicing and maintenance programmes; Strong knowledge of health and safety legislation and its practical application within property services; Experience reviewing compliance certification and ensuring audit readiness; Experience supervising contractors and monitoring quality standards; Knowledge of property maintenance, building defects, surveying, specifications, quotations, and project delivery; Experience producing reports, monitoring KPIs, and analysing compliance data; Strong organisational skills with the ability to manage competing priorities and meet deadlines; Excellent communication skills with the ability to build effective relationships with contractors, colleagues, and stakeholders; Good IT skills, including strong working knowledge of Microsoft Office packages, particularly Excel

Nice to have

NEBOSH Health & Safety qualification or equivalent; Experience working within social housing or a regulated housing environment; Experience supporting compliance improvement programmes or implementing new processes