Concessions Specialist

The Arizona Humane Society is seeking a dedicated and motivated full-time Concessions Specialist to join our Café team at our Papago Park Campus. This role offers a 4 10 - hour shift schedule with working hours of 8:30 AM – 6:00 PM.

Responsibilities

Opening and closing duties; Operating both hot and cold service lines; Preparing drinks and menu items according to standardized recipes and procedures; Operating point-of-sale (POS) system to accurately create and close customer transactions; Handling cash responsibly; Maintaining knowledge of all menu items and promotions; Delivering exceptional customer service

Requirements

High school diploma/GED required; One-year prior work experience in a high-volume kitchen or beverage service environment required; Food Handler Card (or Food Handler Certificate) required; Strong interpersonal and customer service skills required; Must be able to handle food items safely and properly in a kitchen environment; Understanding of retail and cash handling operations required; Ability to learn/use POS software (for use with food service in a restaurant environment); Complete food preparation procedures according to written instructions; Ensure paperwork and data entry is completed accurately and legibly; Multitask and handle multiple, simultaneous orders; Keep necessary items and supplies adequately stocked and understand their uses and applications; Continue to expand knowledge of staff dietary needs and restrictions; Assist drivers with loading and unloading orders; Perform routine inventory checks and create vendor orders as necessary; Maintain knowledge of all available menu items, their ingredients, and their preparation methods; Create daily or weekly special menu items and order necessary items to execute them properly; Pre-employment background check is required; Must occasionally lift and/or move up to 50 pounds

Nice to have

Experience in customer service and/or retail preferred; adaptable; responds quickly to changing priorities; thrives in a fast-paced environment

Benefits

Competitive salary; Generous PTO program; Up to 8 paid holidays per year; 401(k) with employer contribution; Medical, Dental and Vision Plans; Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program; Discounts on veterinary services and other pet perks