Concessions Stand Lead - Bank of New Hampshire Pavilion

The Concessions Stand Lead is responsible for the complete operation of assigned concession stands. Trains personnel, supervises and directs the work activities of others. All Concessions Stand Leads report directly to the Concessions Supervisor of the assigned stand. All transactions must be completed in accordance with Pennsylvania’s RAMP standards.

Responsibilities

Complete operation of assigned concession stands; Train personnel; Supervise and direct work activities of others; Report directly to the Concessions Supervisor; Supervise and coordinate activities of stand workers; Assign duties within the stand; Analyze and resolve all problems with the assistance of Concession Supervisor and/or other management; Oversee and/or participate in stand set-up and closing procedures; Ensure that all work stations and the back of stand and storerooms remain clean and sufficiently stocked; Order replacement stock as necessary; Efficiently and accurately complete required paperwork; Investigate discrepancies in money and inventory; On an event basis, ensure accuracy of location bank, opening and closing inventory, product transfers, spoilage, and meals; Ensure accurate transaction totals on a random basis for all cashiers; Keep a quality appearance of the concession location at all times; At closing, work with other stand personnel to properly clean equipment and organize stock for next event; Perform other duties as assigned by management; Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training; Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Requirements

All transactions must be completed in accordance with Pennsylvania’s RAMP standards; Must be at least 18 years of age; Prior experience as a stand attendant or other food service worker is necessary; Ability to interact with co-workers in order to assure compliance with company service standards; Must be able to handle cash and inventory efficiently and the ability to multi task in a fast paced, team orientated setting; Must be able to work fluently in English; Ability to work in an open aired environment during all climate conditions; Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps; Ability to work all Venue events, including extended hours, nights, weekends, and holidays; Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time; Must meet state and local health requirements for food handlers and alcoholic beverage services.