Consumer Industry Transformation Senior Consultant / Manager

Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something. You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant people on the things that really matter. There really is only one question: What impact do YOU want to make?

Our Operations & Industry Solutions team is looking for a Consumer Industry Senior Consultant/Manager to join our Tāmaki Makaurau-Auckland office!

About this team

Our team works alongside the private sector to optimise operational performance and drive transformative change drawing on Deloitte’s business expertise, technology capabilities and deep industry and sector insights.

We are growing rapidly and looking for talented people to join our Auckland-based team. Our people have widely varied backgrounds but are united by a passion for creating a lasting impact for our clients.

At Deloitte, the success of our business is founded on recruiting the best people who share our values and relish the opportunity to embrace change, making a difference on every engagement.

We are committed to fostering a diverse and inclusive culture. We are fair in our behaviours and our policies promote equal opportunity for all.

What will your typical day look like?

You will be working directly with clients, including senior executives, across a wide range of private sector organisations to drive operational excellence and deliver transformational change. You will be reporting to Directors and Partners who will provide guidance and direction, while also supporting your learning and career development.

Day-to-day you will support clients to identify opportunities to improve operational performance. Working as part of multidisciplinary teams spanning business, technology, data, AI and change, you will help clients move from strategy through to implementation;

- Work alongside client executives and business leaders to identify value creation opportunities, develop investment cases and shape transformation roadmaps that deliver measurable business outcomes.
- Lead teams to analyse and redesign end-to-end customer, operational and regulatory processes, helping clients improve customer outcomes, reduce operational complexity and deliver sustainable productivity improvements.
- Lead operating model assessments and future-state design across people, process, technology and data, helping clients define the capabilities, governance and performance measures required to execute their strategy.
- Lead workstreams within large-scale transformation programmes, helping translate business objectives into technology-enabled solutions and supporting implementation through to business adoption and benefits realisation.
- Work with emerging technologies, including AI-enabled tools and workflow automation, to identify opportunities for productivity and operational improvement.
- Support consumer industry clients to address challenges across supply chain, procurement, manufacturing, customer operations, merchandising, store and channel operations, distribution, commercial effectiveness and operational resilience.

Requirements

4-7+ years' experience in consulting, transformation, operations or technology delivery, with experience gained in a professional services firm or within consumer industries such as retail, FMCG, agribusiness, food and beverage, manufacturing, consumer products or distribution.; Experience delivering transformation initiatives within consumer and industrial sectors, including areas such as supply chain, procurement, manufacturing, planning, logistics, distribution, customer operations, commercial excellence, shared services, workforce productivity and technology-enabled transformation.; Strong quantitative and qualitative analysis skills, able to uncover the heart of problems, identify root causes and offer clear solutions.; Proven experience leading teams and building trusted relationships with strong interpersonal skills and can gain the trust and confidence of those you collaborate with.; The ability to translate strategic objectives into practical operational, process and technology change initiatives.; Proven experience in building client relationships and identifying commercial opportunities.; Ability to communicate, present and contextualise complex ideas concisely and accurately while adjusting style and tone to suit your audience.; Experience working with enterprise platforms, digital technologies, data solutions or emerging technologies, with a strong interest in how technology and AI can improve productivity, customer outcomes and operational performance.

Benefits

Flexible work arrangements – work in a way that suits you, us, and our clients best; Subsidised professional qualifications and paid professional memberships; Subsidised health insurance; Income protection insurance; 22 days annual leave; Social events, social sports teams, and monthly firm drinks; A focus on wellness and well-being; Community-focused volunteer days; A focus on the environment and sustainability