Coordinator, P&C Operations

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team

At the heart of our company, the Global People & Culture (P&C) team partners with employees across the business to deliver a meaningful, end-to-end employee experience. We live our values every day and are committed to creating a workplace where everyone feels they truly belong. As part of our team, you’ll be encouraged to challenge the status quo, bring fresh, progressive thinking, and help drive impactful change. With a presence in over 30 countries and supporting more than 30,000 employees globally, our work has real scale and influence. We’re passionate about building an environment that amplifies purpose, passion, and play in every aspect of the employee experience. We value meaningful work, personalized career growth, and the opportunity to shape a world-class People & Culture organization.

Everyday, our Global People & Culture team role models the following strategic pillars:

- Performance and Growth: Attract and retain the best of the best. Support and inspire them to grow and contribute at the highest level
- Leadership Development: Cultivate skills and capabilities that make exceptional, innovative leaders
- Total Rewards: Reward and incentivize our people when and how it matters
- People Systems: Create integrated systems and processes that are intuitive and effective, and that yield actionable insights, designed with our people at the center
- Operational Excellence: Execute with excellence, fostering a culture of collaboration while empowering our people

The Opportunity

Responsible for providing operational and administrative support for employee lifecycle activities across China and Hong Kong. This role supports onboarding, offboarding, Workday transactions, employee documentation and employee service requests while ensuring data accuracy and adherence to established processes.

Responsibilities

Process onboarding and offboarding activities.; Prepare and maintain employee documentation and records.; Process Workday transactions and employee data changes.; Maintain employee files and operational documentation.; Assist with reporting, audits and compliance activities.; Monitor data accuracy and escalate issues as required.; Support implementation of operational processes and service standards.; Coordinate administrative activities related to employee lifecycle events.; Assist with continuous improvement initiatives.

Requirements

Bachelor's Degree or equivalent experience in Human Resources, Business Administration or related discipline; 2+ years of HR, administration or shared services experience.; Experience with Workday system.; Experience supporting employee lifecycle activities preferred.; Strong organizational and administrative skills.; Knowledge of Microsoft Office applications.; Ability to manage multiple tasks and priorities.; Strong customer service orientation.; Strong written and verbal communication skills.; Ability to maintain confidentiality.