Culinary Lead (Sur La Table)

As a Culinary Lead at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a #bestincenter customer experience, a company-wide standard for excellence in service, and helps build and manage a high-performing culinary team. Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.

Responsibilities

Support the recruitment, training, and ongoing development of a high-performing team; Lead, coach, and inspire associates to exceed performance expectations; Provide in-the-moment coaching and feedback; Represent Sur La Table's brand and culture through memorable, educational customer experiences; Ensure an outstanding cooking class experience in every session; Work with store leadership to increase foot traffic and store engagement through cooking classes and private events; Assist with driving sales growth; Analyze key performance metrics daily; Consistently meet or exceed culinary program goals; Ensure compliance with food safety standards, local health codes, and sanitation regulations; Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses; Ensure store safety and cleanliness; Teach 3-4 classes per week

Requirements

Must be 21 years of age or older at the time of employment; 1-2 years of progressively responsible kitchen management experience; Valid Food Manager Certification; Excellent communication, problem-solving, and decision-making abilities; Passion for community engagement and providing exceptional customer experiences; Ability to remain standing for up to 4 hours at a time; Ability to lift and/or move merchandise weighing up to 50 lbs

Nice to have

A degree in culinary arts; Extensive culinary experience and demonstrated technical proficiency in lieu of formal education; Proficiency in Microsoft Office Suite and retail systems