Customer data specialist, MX (fixed-term)

Watershed is looking for analytically minded and detail-oriented individuals to join the Customer Data Services team in its CDMX office on a fixed-term basis starting at the beginning of January 2027. The role involves hands-on work with customer business data, transforming it to fit Watershed templates so customers can gain clear, reliable insights into their sustainability impact. Minimum commitment of 4 months, with a possible extension of up to 3 additional months.

Responsibilities

Clean and transform customer business data into Watershed templates to reduce customer friction and drive time-to-value; Partner with customers to understand their raw data and recommend best practices for preparing it; Communicate data issues clearly to customers, covering impact, options and trade-offs; Leverage judgment to assess, advise, and execute on data cleaning best practices; Rigorously document decisions to ensure traceability of data manipulations during third-party verifications; Synthesize customer experiences and feedback to drive continuous improvement and inform product development

Requirements

Up to 2 years of experience working with large data files in Excel, through internships, co-ops or academic projects; Thrive on complex, messy data; Detail-oriented, double-checks work; Good intuition for how numbers in a spreadsheet map to the real world; High customer empathy; Strong written and verbal communicator, able to communicate concisely to non-technical audiences; Low ego team player with a strong sense of ownership and bias for action; Willing to work from an office 4 days per week

Nice to have

Python or SQL experience

Benefits

Compensation and benefits similar to full-time Watershed employees; Daily lunch delivered in the Watershed office