Customer Experience Associate

The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned. The position currently has no supervisory responsibilities.

Responsibilities

Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner; Operates front end scanning equipment and cash register, performs check out procedures including properly and efficiently bagging merchandise; Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons; Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages; Follows all store and legal guidelines regarding sale of tobacco and alcohol; Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions; Responsible for general sanitation in the department, following cleaning schedules and department guidelines, meeting health and OSHA requirements; Disposes of trash properly; Ensures smooth function of department and store by cooperating with co-workers and supervisors; Responsible to continuously improve job performance; Responsible for utilization of all company provided Personal Protective Equipment (PPE); May also be called upon to assist in other departments

Requirements

Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED); No prior experience required