Customer Experience Associate

Customer Experience Associate role at Weis Markets (Location 138, Lancaster, PA) responsible for customer service, front end checkout operations, cash handling, department sanitation, and use of company-provided PPE. The position currently has no supervisory responsibilities.

Responsibilities

Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner; Follows company policies relating to customer check out to increase customer satisfaction; Operates front end scanning equipment and cash register; Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer's cart; Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons; Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages; Follows all store and legal guidelines regarding sale of tobacco and alcohol; Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions; Responsible for general sanitation in the department, following cleaning schedules and department guidelines; Disposes of trash properly; Ensures smooth function of department and store by cooperating with co-workers and supervisors; Responsible to continuously improve job performance; Responsible for utilization of all company provided Personal Protective Equipment (PPE); May also be called upon to assist in other departments

Requirements

Completed or working towards a High School Diploma or General Education Degree (GED); No prior experience required