Customer Experience Associate

The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned. This position currently has no supervisory responsibilities.

Responsibilities

Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner; Follows company policies relating to customer check out to increase customer satisfaction; Operates front end scanning equipment and cash register and performs all related check out procedures, including properly and efficiently bagging merchandise; Maintains accuracy during transactions, collects appropriate funds (cash, checks, electronic payment, coupons) and maintains cash drawer accounting procedures; Follows all store and legal guidelines regarding sale of tobacco and alcohol; Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions; Responsible for general sanitation in the department and follows cleaning schedules and department guidelines, including health and OSHA requirements; Disposes of trash properly; Cooperates with co-workers and supervisors and continuously improves job performance; Utilizes all company provided Personal Protective Equipment (PPE); May be called upon to assist in other departments

Requirements

Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED); No prior experience required