Customer Sales Advisor

We're on the hunt for Customer Sales Advisors to join our lively and sales driven Customer Value team. As a Customer Sales Advisor, you'll speak with customers every day, helping them make the most of their insurance policies while delivering the outstanding service Admiral is known for. This role is about much more than answering queries. You'll take ownership of each customer's journey, listening carefully to understand their needs, building trust and rapport, and providing solutions that genuinely add value.

Responsibilities

Speak with customers every day, helping them make the most of their insurance policies; Take ownership of each customer's journey, listening carefully to understand their needs, building trust and rapport, and providing solutions that genuinely add value; Manage a wide variety of customer enquiries in a fast-paced environment, maintaining high standards of accuracy, compliance, and service; Update policies correctly, follow regulatory processes, and navigate multiple systems effectively; Proactively identify opportunities to add value, confidently pitch relevant products and services, and help customers understand the benefits available to them; Introduce MultiCar, MultiCover, car insurance, van insurance or home insurance

Requirements

Driven by sales; Self-motivated; Eager to learn; Sales-focused mindset and enjoy achieving goals; Thrive in a fast paced, objective-driven environment; Motivated by personal success and continuous improvement; Strong attention to detail and accuracy; Communicate confidently with a wide range of customers; Adapt quickly to changing processes and information; Demonstrate resilience during challenging conversations; Take ownership and accountability for your work; Open to feedback, coaching, and development; Enjoy contributing to a positive team environment

Benefits

33 days holiday (including bank holidays) increasing up to 38 days; Option to buy or sell up to five days of annual leave; Monthly incentives; Flexible working; Share package; Career growth and development opportunities; Financial & Mortgage Advice; 24-Hour Ecare; Cycle to Work Scheme; Annual Holiday Allowance; Simply Health; Private Health Cover; Critical Illness Cover