Customer service agents

Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs.

Answering customer questions and providing support

Resolving issues in a calm, professional, and friendly way

Communicating clearly and confidently over the phone

Making customers feel heard, valued, and supported

Working closely with your team to deliver great service

Requirements

Fresh graduates & dropouts are welcome!; Good communication and customer service skills; A positive attitude and willingness to learn; Strong listening and problem-solving skills; Comfortable working as part of a team; Fluent English is required (B2/C1 level); Ability to work night & overnight shifts