Customer Service Rep(01688) - 131 N Lincoln Dr

Domino's Pizza in Troy, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at 131 N Lincoln Dr. As a vital member of our store, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service and quality products.

Responsibilities

Answer incoming phone calls and take customer orders accurately and efficiently; Prepare and make pizzas and other menu items according to company standards; Process cash and credit card transactions, ensuring accuracy in all financial dealings; Provide exceptional customer service, addressing inquiries and resolving issues promptly; Maintain a clean and organized work environment, adhering to all health and safety regulations; Collaborate with team members to ensure smooth operations during busy periods; Assist with various cleaning tasks to uphold store cleanliness standards; Handle and lift items weighing up to 25 lbs. as needed

Requirements

Excellent customer service skills with a friendly and positive attitude; Strong communication abilities, both verbal and written; Basic math skills for handling cash transactions and order calculations; Ability to follow directions and adhere to company policies and procedures; Flexibility to work in a fast-paced environment and adapt to changing priorities; Availability to work weekends, holidays, and various shifts as needed; Team player mentality with a willingness to support colleagues; Physical ability to stand for extended periods and lift up to 25 lbs.; High school diploma or equivalent preferred (but not required); Previous experience in food service or customer-facing roles is a plus