Customer Service Rep(02826) - 1036 W Reynolds

Join our team as a Customer Service Representative at our Pontiac, United States location! We're looking for a friendly and professional individual to provide exceptional service to our valued customers.

Responsibilities

Answer incoming phone calls and take customer orders accurately; Prepare and make pizzas according to company standards; Process cash and card transactions efficiently; Deliver outstanding customer service experiences; Maintain a clean and organized work environment; Assist with various cleaning tasks as needed; Lift and move items weighing up to 25 lbs.; Collaborate with team members to ensure smooth operations; Adapt to changing priorities and handle multiple tasks simultaneously; Follow company policies and procedures consistently

Requirements

Excellent communication skills, both verbal and written; Strong customer service orientation with a friendly and positive attitude; Basic math skills for handling cash transactions; Ability to multitask effectively in a fast-paced environment; Basic computer skills for order processing; Physical ability to stand for extended periods and lift up to 25 lbs.; Flexibility to work weekends, holidays, and various shifts as needed; Strong problem-solving skills to address customer concerns; Team player mentality with a willingness to assist coworkers; Attention to detail in food preparation and order accuracy; Ability to follow directions and adhere to food safety standards; High school diploma or equivalent preferred, but not required