Customer Service Rep(08919) - 5051 Main Street, Unit 2

CSR - Insider Position Description. Department: Store Operations. Our in-store people know their stuff and know how to have a good time. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.

Responsibilities

Taking orders over phone and in person; Greeting customers within 10 seconds; Building relationships with customers; Up selling; Cash handling; Keeping the customer area clean; Assisting Pizza Makers with toppings and dough

Requirements

An EXCEPTIONAL and POSITIVE attitude; You must be 16 years of age or older; Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator); Must be able to make correct monetary change; Verbal, writing, and telephone skills to take and process orders; Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed; Ability to enter orders using a computer keyboard or touch screen; Ability to comprehend and give correct written instructions; Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person; Talking and hearing on telephone; Near and mid-range vision for most in-store tasks; Depth perception; Ability to differentiate between hot and cold surfaces; The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions; Ability to stand for long periods of time; Most tasks are performed from a standing position

Benefits

Greater variety; Smaller teams, make friends easier; Flexible hours; Fast career progression; Training opportunities & rewards