Customer Service Representative

Customer Service Representative at Circle K Store 2743661 in Johnstown, Pennsylvania. Part time with Days and Evenings shift availability. The position includes customer satisfaction, facility condition, merchandising, sales controls, financial controls, security controls, and administrative duties.

Responsibilities

Provides prompt excellent customer service in a courteous, friendly and attentive manner; Greets customers as they enter and thanks customers as they leave; Gives assistance and offers suggestions or recommendations to the customer; Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment; Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions; Maintains the store facility's condition and equipment by cleaning and performing general housekeeping duties; Inspects store facilities and equipment for safety, cleanliness, and proper working order; Notifies Store Manager of equipment failure or maintenance/supply needs; Completes build-to's for ordering/purchasing merchandise; Receives and verifies vendor deliveries; Maintains adequate stock and rotates stock properly; Places advertising and pricing signage; Controls merchandise, cash shortages, and other selling expenses; Assists in maintaining proper inventory levels and shift audits; Keeps accurate cash, sales and inventory control records; Reports all incidents including employee or customer injuries, theft, property damage or improper sanitation or waste disposal; Keeps accurate record of all shift and timekeeping paperwork; May take inventory of supplies and equipment; Attends job-related meetings; Provides regular and predictable onsite attendance; Performs other duties as assigned

Requirements

Availability to work the weekday shift listed plus any shift on weekends; Ability to accurately operate a variety of equipment that may include cash registers or scanners, hot or cold or beverage dispensers, and other machines or tools; Ability to work as scheduled including arriving to work on time; Ability to communicate information and ideas so others will understand; Ability to perform essential duties and physical functions described below; Ability to work in the conditions described below; Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors; Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead; Ability to occasionally lift and/or carry up to 50 pounds from ground to waist; Ability to grasp, reach and manipulate objects with hands for entire shift; Ability to push/pull with arms up to a force of 20 pounds; Ability to reach overhead for objects; Ability to bend and twist at waist; Ability to communicate orally; Ability to operate a cash register and/or computer keyboard; Ability to stoop, kneel, squat, bend, push, and pull; Ability to work alone; Ability to stand and/or walk for an entire shift; May require climbing a ladder to store and retrieve materials or place and remove signs

Nice to have

High school diploma or GED; Experience in retail sales; Ability to perform the four basic arithmetic operations (add, subtract, multiply and divide)