Customer Service Representative

Responsibilities

Provides prompt excellent customer service; Greets customers as they enter and thanks customers as they leave; Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment; Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions; Maintains the store facility’s condition and equipment by cleaning and performing housekeeping duties; Inspects store facilities and equipment for safety, cleanliness, and proper working order; Completes build-to’s for ordering/purchasing merchandise; Receives and verifies vendor deliveries; Maintains adequate stock throughout the store and supplies in counter areas; Places advertising and pricing signage inside or outside the facility; Controls merchandise, cash shortages, and other selling expenses; Assists in maintaining proper inventory levels and shift audits; Keeps accurate cash, sales and inventory control records; Reports all incidents including employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager; Keeps an accurate record of all shift and timekeeping paperwork

Requirements

Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools; Ability to work as scheduled including arriving to work on time; Ability to communicate information and ideas so others will understand; Ability to perform essential duties and physical functions described below; Ability to work in the conditions described below

Nice to have

High school diploma or GED; Experience in retail sales; Ability to perform the four basic arithmetic operations (add, subtract, multiply and divide)