Customer Service Representative

Mr. Handyman is known for exceptional service, quality work, and our 'Done Right Promise.' We stand behind this commitment because we only hire the best and work hard to take care of all our team members. When you join the Mr. Handyman team, you get so much more than a job... you get a career you can be proud of, and the support of industry-leading software and business systems.

Responsibilities

Lead management and Scheduling (inbound and outbound customer communications while organizing work and managing schedules for Service Professionals); Making Recommendations and Managing Expectations with Customers; Create Life-Long Customers (deliver a great experience that wows every customer); Follow the Mr. Handyman Way; Perform inside sales over phone

Requirements

Live within the area; Have 2+ years of experience in an office setting; Solving problems must come easily to you; Professional communication and phone skills; Be able to Multi Task; Be highly organized and detail oriented; Possess excellent customer communication and independent work skills; Deliver solutions; Be a self-starter; Have computer experience with Office and Excel

Benefits

Competitive pay $18 - $20; Advancement and growth opportunities; Work with a team of Service and Office Professionals that deliver an amazing customer experience every day; The pride that comes with applying your skills in a challenging and varied work environment; The opportunity to wow customers with a best-in-class customer experience and solutions; Flexibility with hours so you can take care of life’s important events; Support of industry-leading software and business systems