Customer Service Specialist

Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialist to join our team in Orlando, FL. The primary responsibility of this role is to service customer accounts.

Responsibilities

Service customer accounts; Set up New and Renewal client records; Review applications; Bind New and Renewal policies; Issue policies as necessary; Follow up for missing file documentation (loss runs, applications, etc.); Issue, Invoice and Process endorsements, cancellations, reinstatements and non-renewals or other policy servicing tasks; Order loss control reports, follow up for compliance of recs; Compliance with Quality Control guidelines; Other activities, duties, projects or tasks as assigned

Requirements

High School or equivalent education; 2-20 license (within 90 days of employment); Proficient with MS Office Suite; Experience in working in a paperless environment – strong PC skills required; Exceptional telephone demeanor; Ability to maintain a high level of confidentiality; Must be detail oriented and possess the ability to multi-task; Commitment to excellent customer service; Ability to effectively work well with others; Be a Team Player with a Positive Attitude

Benefits

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance; Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement; Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services; Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more