Customs Associate

Flexport is looking for a Customs Associate to help shape its customs team in Antwerp, Belgium. The position is for an experienced customs declarant with a background in customs who is detail-oriented, process-oriented, and loves to build. The role involves working alongside experienced customs and logistics professionals to challenge the status quo, reduce friction in global trade, and show clients how to simplify their customs flow.

Responsibilities

Complete Belgium customs declarations to a high standard; Help to onboard new customers and build operational SOPs; Develop operational processes, identify problems and fix them; Work with the sales teams to provide high-level guidance on customs to prospecting clients; Help onboard and mentor new hires; Think outside the box and find new ways of working that challenge the norm; Lead client discussions on high-level customs topics such as classification, origin, and valuation; Help build customs SOPs; Provide high-level customer service to customers and work with various stakeholders across industries; Work in a team of customs professionals and help drive a team environment; Contribute to projects to build new tech, implement new service offerings and manage different workflows; Collaborate with internal and external stakeholders to develop operational efficiencies while being customer centric

Requirements

Passion for customs and compliance, keeping up to date on updates and being a member of specific trade forums; Experience with customs software; Minimum of 3 years of current experience in customs & forwarding; Strong knowledge of the Belgium customs market; Proven track record of building processes and implementing new ideas; Familiarity with customs product classification, origin, valuation and the EU tariff; Excellent communication, interpersonal, and organizational skills; Problem solver; Courage to challenge the status quo when logic and reason require it; High level of computer literacy

Nice to have

Experience with AEB customs software

Benefits

25 working days paid vacation per calendar year, based on a 40 hour work week, on top of the regular Belgian public holidays; Lunch compensation: meal vouchers covering lunches up to 10 EUR a day; Medical insurance: group health insurance with 100% of the premium covered for employees; Pension: group insurance scheme with AXA Belgium; Employee Assistance Program through Aetna Resources for Living at no cost to employees and household members; Parental leave benefit for mothers and partners