Data Access Manager

Power Digital is an AI-Native Growth Firm that combines vertical expertise, strategic thinking, and enterprise intelligence to help brands drive measurable business outcomes, using its Omega AI operating system and Iris intelligence layer. The Data Access Manager provides support for prospective clients during Power Digital's sales cycle, guiding them through the Access & Integration process so that all necessary data sources are connected to internal systems. The role bridges the Revenue and Analyst teams during new business vetting, ensuring Analysts have the platform access needed to deliver a complete and accurate marketing assessment. Key performance indicators include Access Request Velocity (OKR: 7 days or less to complete access requests), First-Touch Completeness Rate, and Integration Completion Rate (OKR: 100%).

Responsibilities

Serve as a primary point of contact for prospective clients during the data access and integration phase of the sales cycle; Partner closely with the Revenue and Analyst teams to coordinate platform access ahead of and during marketing audits; Manage prospective client onboarding environments; Maintain and evolve the library of Access & Integration materials; Regularly update internal documentation as platform access processes change over time; Employ AI technologies to enhance and optimize Access & Integration processes; Utilize and leverage Power Digital's nova ecosystem as it relates to the department

Requirements

Advanced proficiency in spoken and written English; Experience guiding clients or customers through onboarding processes and conducting effective training sessions; Background in addressing and resolving customer issues, ideally in a technical or software-related context; Familiarity with using analytics tools for customer data analysis and reporting; Experience using Google Sheets for administrative tasks

Nice to have

Familiarity with the access protocol for Google Analytics; Familiarity with the access protocol for Google Ads; Familiarity with the access protocol for Meta Ads; Familiarity with the access protocol for TikTok Ads; Familiarity with the access protocol for Pinterest Ads; Familiarity with HubSpot, Salesforce, and similar CRMs; Familiarity with Klaviyo and similar ESPs; Familiarity with Shopify and similar CDPs; Familiarity with marketing and financial KPIs