Day Services Supervisor

Abundant Professional Services is a minority-owned HRBP consulting and training firm serving micro, small, and government-sector businesses nationwide.

Our client, Beyond Disabilities is seeking a responsible, organized, and experienced Day Services Supervisor to oversee the daily operations of our Day Services program. This position serves as the first line of supervision for Direct Support Professionals and plays a key role in ensuring quality services, regulatory compliance, proper staffing, accurate documentation, and person-centered support for individuals receiving services.

The ideal candidate will have strong supervisory skills, experience working with individuals with intellectual, developmental, mental health, or other disabilities, and a working knowledge of Virginia Waiver regulations, DMAS, DBHDS, and person-centered service requirements.

Responsibilities

Supervising the day-to-day operations of the Day Services program.; Reviewing staff schedules and ensuring proper coverage for participants.; Providing first-line on-call coverage and working shifts when necessary.; Supervising, training, directing, and supporting Direct Support Professionals.; Reviewing progress notes, support logs, data, training records, and other documentation to ensure compliance with each individual’s ISP.; Completing monthly individual record reviews.; Ensuring implementation of Individual Service Plans under the direction of the Program Director.; Submitting billing information to the Director/designee in a timely manner.; Conducting weekly staff observations in the community for each participant.; Providing monthly supervision for direct care staff.; Overseeing petty cash and participant funds.; Conducting staff performance evaluations in accordance with agency policy.; Preparing weekly written status reports regarding participants and staff.; Completing serious incident reports, CHRIS reports, and participating in investigations and audits as required.; Attending ISP meetings and other required meetings.; Communicating with individuals, families, legal guardians, substitute decision makers, and other representatives.; Performing other duties and special projects as assigned.

Requirements

Strong supervisory, organizational, and time management skills.; Ability to maintain strict confidentiality and professionalism at all times.; Ability to respond immediately and effectively in emergency situations.; Strong written and verbal communication skills.; Knowledge of developmental disabilities, mental health needs, physical disabilities, and related support services.; Knowledge of person-centered planning principles.; Knowledge of Positive Behavior Support principles and practices.; Ability to identify problems, analyze findings, and recommend solutions.; Investigative and interviewing skills.; Ability to establish and maintain positive working relationships with individuals, families, community partners, and staff.; Experience completing comprehensive assessment tools.; Knowledge of Virginia Waiver regulations.; A caring, respectful, and positive attitude toward individuals served.; At least an Bachelor's degree in human services or a related field, and; At least five years of experience working with individuals with intellectual, developmental, mental health, or other disabilities, and; At least three years of supervisory experience .