Deal Desk Operations Specialist

Sectigo is building out a Center of Excellence (CoE) within Revenue Operations to scale operational execution across our global GTM organization. As a Deal Desk Operations Specialist focused on Quoting Execution, you are the engine that powers Sectigo's pre close quoting motion. You build quotes, manage CPQ workflows, and process approvals at scale so our global sales team can move deals through the pipeline with speed and accuracy. This is a high volume, transactional role for someone who thrives on execution, precision, and operational rhythm.

Responsibilities

Build quotes in Salesforce CPQ for the global sales organization (Enterprise New, EMEA, SMB, and Partner); Manage the CPQ approval workflow: routing approvals, tracking status, escalating bottlenecks; Process deal registration assignments and account cleanup; Partner directly with sales reps to gather quote requirements, clarify ambiguities, and turn quotes around against defined SLAs; Ensure every quote follows Sectigo's pricing rules, discount thresholds, and approval policies; Maintain quote data accuracy in Salesforce so downstream forecast, billing, and reporting flows are clean; Document every quoting scenario you handle for the CoE knowledge base; Additional tasks associated with this position may be assigned in response to company initiatives and business needs

Requirements

2 to 5 years of experience in Deal Desk, Sales Operations, or Quote to Cash operations; Hands on experience with Salesforce CPQ or a similar quoting tool; Strong attention to detail with the ability to execute high volume work without errors; Comfort working across time zones with global sales teams; Self starter mindset: own work end to end without constant direction; Excellent written and verbal communication skills; Experience in B2B SaaS or technology; Background supporting Enterprise sales motions; Familiarity with deal registration processes and channel/partner programs

Nice to have

Bachelor’s degree or equivalent work experience; Background in subscription business models; Familiarity with Clari, CPQ, or similar GTM tools; Experience with renewal forecasting and pipeline analytics