Delivery Manager

As a delivery manager, you'll own the end-to-end success of high-impact AI projects for our clients. You will be the crucial link between our customers and technical teams, ensuring on-time delivery, maximising value, and cultivating strong relationships which position Faculty as the partner of choice for future AI projects.

Responsibilities

Owning the end-to-end delivery of customer projects, from initial scoping to final implementation; Collaborating with technical teams, and customers, to design innovative AI solutions that solve their challenges and leverage opportunities; Managing project development and ensuring a delivery approach that provides maximum value to the customer; Building and maintaining strong relationships with customers, acting as the primary point of contact throughout the project lifecycle; Identifying new commercial opportunities and contributing to new business pitches and proposals; Developing and mentoring your peers, taking a proactive role in building good processes and practices

Requirements

You have previous experience in professional services, ideally from a consulting, technology, or data background; You take full responsibility for the successful delivery of your projects, from initial scoping to end-user adoption; You are an exceptional communicator, with outstanding written and verbal skills, and experience managing senior stakeholders; You are comfortable working with technical teams and have experience delivering technical projects, ideally in AI; You are a practical problem-solver, identifying potential issues and proactively implementing solutions