Dental Assistant/Receptionist - 1300Smiles Rockhampton

Looking for a long-term role where you can build your skills across both dental assisting and reception?

1300SMILES Rockhampton is looking for a motivated and reliable Full-Time Dental Assistant/Receptionist to join our established team. This is a permanent opportunity for someone who enjoys working with people in a fast paced enviroment, takes pride in patient care and is looking to build a long-term career in dentistry.

You’ll have the opportunity to work across both the surgery and front desk, giving you broader experience and a great understanding of how a dental practice operates. Previous dental experience is preferred, however, we’re happy to train someone with the right attitude and a strong background in reception or customer service.

Responsibilities

Assisting our dentists and oral health therapists chairside during treatment; Preparing treatment rooms and setting up instruments before appointments; Sterilising instruments and following infection control protocols; Welcoming patients and helping them feel comfortable throughout their visit; Managing appointment bookings, recalls and patient records; Answering calls and patient enquiries; Supporting patients with questions around appointments, treatment and payments; Assisting with general administration across the practice; Working closely with the clinical and reception teams to provide a smooth patient experience

Requirements

A professional, positive attitude and strong attention to detail; The ability to thrive in a fast-paced environment; A genuine interest in building a long-term career in dentistry; Dental Assistant or Reception experience, ideally within a dental or medical setting (preferred, not essential); Certificate III or IV in Dental Assisting, or a willingness to work towards one (advantageous); A warm, professional manner and strong communication skills; Confidence using computers and learning new systems; A reliable, team-focused approach; A willingness to learn and work across both clinical and reception duties

Benefits

Permanent full-time opportunity – Build your career with an established local practice.; Learn both sides of the practice – Gain hands-on experience across dental assisting and reception.; Training and support – Develop your skills with an experienced team who are happy to share their knowledge.; Varied clinical exposure – Gain experience across treatments including children's dentistry, implants and clear aligners.; Convenient location – Free onsite parking with public transport nearby.; Career development – Access training and career opportunities across the wider Abano Healthcare network of 200+ practices in Australia and New Zealand.