Digital Growth Strategist

Primacy is seeking a highly strategic, client-centric leader with a proven track record in both client-side and/or agency environments to drive transformational growth for our clients specifically in the Healthcare, Higher Ed, Fin Serv and Manufacturing verticals. This role sits at the intersection of strategic advisory and hands-on execution, partnering directly with senior business leaders to maximize the return on digital investment and accelerate business outcomes.

Responsibilities

Business development is a key measure of success in this role, focused on growing, expanding, and supporting both existing and new clients; Own senior-level relationships across a portfolio of strategic clients, serving as a trusted advisor on growth strategy, digital transformation, customer experience, data/MarTech, and go-to-market optimization; Diagnose & design solutions: connect enterprise goals to customer journeys, omnichannel content, accessibility/compliance, analytics, and performance marketing; Conduct market, customer, and competitive analyses to diagnose business challenges, identify growth opportunities, and develop actionable strategic recommendations; Lead initiatives to grow Primacy’s vertical practices and increase revenue; Demonstrate digital strategy-based sales experience, match digital solutions to client pain points to generate account growth; Partner with executive leadership and Business Development teams to develop strategic recommendations, and take strategy leadership roles in presales engagements; Set excellence standards for the industries’ portfolios (quality, content throughput, client satisfaction) and lead reviews/retrospectives; Codify and scale knowledge: build playbooks, case studies, and enablement materials; Stay ahead of industry trends, emerging technologies, customer behavior shifts, and digital innovation opportunities; Represent Primacy externally through industry events, speaking engagements, roundtables, published content, and strategic partnerships

Requirements

10+ years experience in digital strategy, management consulting, customer experience, growth strategy, or digital transformation roles; Experience in one or more of our four verticals is required: Healthcare, Higher Education, Manufacturing, and Financial Services; Deep understanding of the industry(s) market forces, customer journeys, and the digital ecosystem (ie: AI, Healthcare tech stacks like Epic, CMS, CRM, Salesforce, analytics, personalization, accessibility, HIPAA/security considerations, Financial and Healthcare regulatory practices); Track record of winning and growing accounts, crafting proposals, setting clear KPIs, and delivering ROI; Published thought leadership and frequent speaking engagements in healthcare, higher ed, fin serv, and/or manufacturing; Proven ability to build productive relationships with VP/SVP/C suite leaders and influence complex stakeholder environments; Builder’s mindset: ability to create (POVs, frameworks, tools) and lead cross functional teams to execute at pace; Communication excellence: compelling storyteller with outstanding written, verbal, and visual communication skills; Bachelor’s degree required

Nice to have

Familiarity with AI, advanced analytics, and emerging digital technologies; Advanced degree (MBA, MPH, MS)

Benefits

The best co-workers you’ll ever find; Unlimited PTO; Medical, Dental, Vision, 401k plus match; Annual performance bonus eligibility; Ongoing training opportunities; Planned outings and team events (remote workers included!)